Last Updated: November 6, 2025
FounderHotline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice consultation service. This policy applies to all users globally, including those in the European Union and United States.
Voice Call Content: When you use our service, your voice conversations are transmitted to and processed by our AI service provider (Retell AI). The content of your calls is used to provide the service and may be retained as described below.
Payment Information: Payment card information is collected and processed by our payment processor, Stripe. We do not store your complete payment card details on our servers.
Technical Data: We automatically collect certain information about your device and usage, including IP address, browser type, device type, operating system, call duration, and timestamps.
Analytics: We use analytics services (Google Analytics and Vercel Analytics) to understand how users interact with our service.
We use the information we collect to:
We share information with the following third-party service providers:
Retell AI: Processes voice calls and AI responses. Voice data is transmitted to Retell for real-time conversation processing. See Retell's privacy policy for details on their data handling practices.
Stripe: Processes all payment transactions. Payment information is handled according to Stripe's privacy policy and PCI compliance standards.
Vercel: Hosts our service infrastructure and may have access to technical logs and analytics.
Google Analytics: Collects anonymized usage statistics to help us improve the service.
Call Content: Voice call recordings and transcripts may be retained by our service providers for AI training and quality improvement purposes. Retention periods are determined by our service providers' policies.
Payment Records: Payment transaction records are retained as required by law and financial regulations, typically for 7 years.
Technical Logs: Technical and analytics data is retained for up to 12 months unless required longer for legal compliance.
If you are located in the European Union, you have the following rights:
Depending on your state, you may have rights to access, correct, or delete your personal information. Some states provide additional privacy rights under laws such as the California Consumer Privacy Act (CCPA).
To exercise any of these rights, please contact us through FounderCloning.com. We will respond to verified requests within the timeframes required by applicable law.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption during transmission (HTTPS/TLS), secure payment processing through PCI-compliant providers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these jurisdictions.
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
We use cookies and similar tracking technologies for analytics and to improve user experience. You can control cookie settings through your browser preferences, but disabling cookies may limit some functionality of the service.
We do not currently respond to "Do Not Track" browser signals, as there is no industry standard for handling such signals.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through FounderCloning.com.
If you are an EU resident and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.